Home Menu Cart Search

delivery

Most items are in stock will ship within 1-3 business days. If the item is not in stock, you will be notified immediately and the item will ship in 2 to 3 weeks. If you have a question about the availability of an item, please contact diana@dianamitchell.com.

shipping

We offer free insured shipping on all domestic orders. A signature will be required for delivery. You will receive a tracking number when your item ships.

All orders shipped outside the US will incur a $40 shipping fee. Please contact customer service for more information on international shipping.

returns

Please contact diana@dianamitchell.com with any return requests prior to shipping for return instructions. Returns are accepted within 10 days of receipt of item for a full refund, minus a $25 restocking fee. The piece must be returned in original condition.

ring sizing + alterations

Rings can be resized one time for no charge. Any sizing required beyond the first complimentary sizing will incur a fee.

Necklace chain lengths can be adjusted. Chains can be shortened free of charge. Lengthening of any chains will incur a fee.

If additional shipping is required for any pieces being sized or altered, a shipping fee of $15 will be charged.

 sales tax

A sales tax of 8.875% will be charged for all orders shipped within New York state. There is no sales tax for items shipped out of NY state...

repairs

A fee may be charged for repairs depending on the nature of the damage. Please contact diana@dianamitchell.com with your repair request.

 

Search